In (municipal) utilities and disposal, you must always keep an eye on your infrastructure data so that you can react quickly and efficiently in the event of a breakdown. For this you need a map display of all object data for orientation in the terrain. By integrating incoming maintenance appointments and real-time sensor data, you react proactively instead of reactively. In doing so, you comply with the legal framework and provide evidence of the measures taken.

Requirements of our customers Benefit from our long-term project experience and the associated process know-how.

Provide geodata in a flexible WebGIS

View and edit your geodata in an easy-to-use WebGIS user interface via Internet browser. You can switch flexibly between desktop PC, tablet or smartphone.

Enabling cooperation

As a company, you maintain all information in a central location and share it as a team. In a few steps you create projects with a role-based user concept and strict security requirements.

Use and extend Esri ArcGIS

Esri ArcGIS represents GIS technology of the world market leader. With WebOffice you can continue to use and expand your existing Esri infrastructure. Technically, WebOffice is a server object extension for ArcGIS Server.

Functions and workflows WebGIS functions adapted for use in utilities and waste management

Entering and maintaining supply and disposal infrastructure

  • Store objects and their attribute data (e.g. pipelines, house connections, sewer network, waterworks, sewage treatment plants, drinking water areas, land, wells, supports, transformer stations,...)
  • Link object data to photos, PDF documents, plans or other files
  • Use openly available maps (e.g.: WM(T)S, WFS, OSM®, BING)


Overwiew objects in an information system

  • Query map-based object information (e.g. pipes, shafts, shut-off options, length, gradient, base height, owner, ground level of the sewer supports and shafts)
  • Visualize measured values and faults in real time
  • Maintain a water pipe register or sewage pipe register
  • Find attributes in lower-level hierarchical elements using full-text search

Planning maintenance and future developments

  • Find resources quickly in excavation cases
  • Overview of permitted remedial measures in the event of malfunctions
  • Find all objects (e.g. safety devices, connections) with a certain characteristic within a defined radius
  • Automated triggering of measures for affected elements/persons (e.g. serial letters, reports, instructions)

Assessing the impact of measures

  • Visualize the effect of valve closure/shutdown on the network/affected households
  • Perform network tracking with GeoNIS on a geometric network

Locate objects/events on a route with pinpoint accuracy

  • Linear referencing: Locate a point on a line by its distance from a reference point
  • Calculate route lengths three-dimensionally by "Triangulation out of the Box" taking height differences into account

Mobile working in the field

  • View and edit elements also on the mobile touch screen device (e.g. property areas, object data)
  • Have advanced routing functions that take into account internal company paths (e.g. for controls)
  • Document components, damage or maintenance as photos, upload them georeferenced and call them up on a map

Control user rights for data processing and retrieval

  • Implementation of a release process for checking and releasing changes
  • Ensure use by many simultaneous users from different locations (office, field, commercial and technical staff)


Use advanced printing functions

  • Serial printing: Distribute map sections over several pages on the same scale
  • Index printing: Print linear elements on the same scale over several pages

Create high quality reports

  • Recording of data, measured values, toll revenues, buildings, damages,...
  • Assign actions to predefined reports at the push of a button
  • Draw object attributes individually in maps using free labeling

Integrate third-party systems

  • Connecting own or third-party software via API interface (e.g. reporting software, building or circuit diagram databases)

References utilities and disposal In this reference list you will find examples of WebOffice installations in the utilities and waste disposal sector. The references are only a small excerpt from currently more than 360 server installations.

Wiener Netze

6,700 km gas, 23,000 km power lines & 2,700 km fiber optic network need central management


Maintenance workflows for gas, electricity & telecommunications lines and central network management

Haya Water

Monitoring system for construction of sewer infrastructure in Muscat (Oman)

Erdgas Südwest

3000 km of gas pipelines & 70,000 network customers with over 130 employees require an Intraweb information system with process integration

Stadtwerke Klagenfurt

With Esri and VertiGIS solutions to the pioneer for modern GIS systems in Austria


Call up information online with the public channel information systemin Vienna

Water supply Zurich

Intranet WebGIS for Switzerland's largest water supplier with around 280 employees, SAP integration, data export and connection to various third-party systems.